How it Works
What is URocked?
Who can use URocked?
Why do you donate to charity?
How do I get my tips?
How much does it cost?
When do I receive my tips?
Do I need a different account for every job I have?
How do I sign up?
Do I have to download the app to use URocked?
What do I need to sign up?
Why do you need my bank account and sort code details?
Why do I need to do an ID check?
What do I need for the ID check?
Who does the ID check?
How does the ID check work?
Is there a credit check?
How do I get my QR code?
Can I download my QR code?
How do I use my QR code?
Why are my tips showing as pending?
When will my tips be paid into my bank account?
why do I have to wait at least 2 days to get my tips?
What is Team Tips?
How are team tip splits calculated?
When are tip splits processed?
Can I have both solo tips and team tips in my business?
How do I manage who's part of my team?
How do I split my team tips pot between my team?
How do the team tips get passed on to the individual team members?
How do I see what tips my team have received?
Can I be part of multiple teams?
How do I remove members from my team?
How much does team tips cost?
What is the minimum tip which can be shared?
How do I reset my password?
Do I need to download the app to send a tip?
What happens to my payment details?
Can I still send a tip if I'm not able to scan a QR code?
How will someone know if I’ve tipped them?
Why do I have to pay a fee to send a tip?
YOUR SEARCH RESULTS
What is URocked?/General
URocked is a cashless tipping platform. We're here to bring tipping into the 21st century. We want to empower workers and help maximise their tipping opportunites in an ever increasing cashless world.
Who can use URocked?/General
Anyone can sign up to URocked and use the platform to collect tips; from hair and beauty therapists to delivery drivers, tradesmen to those in hospitality. We believe it doesn't matter what industry you work in, if you've done a great job you should be rewarded for it. <strong>Customers wanting to send a tip using URocked do not need to sign up for an account.
Why do you donate to charity?/General
It's a powerful gesture to thank someone for a job well done, and that's something we want to share. We want to help eradicate world hunger, which is why all tips sent via the URocked platform work twice as hard. For every tips sent, URocked donate a portion of the service fee to UK hunger and poverty relief charities. As we grow, we want to work with a network of charities to spread the URocked effect all around the world.
How do I get my tips?/General
Your tips will be paid into your bank account by BACS transfer. This happens automatically every Monday, Wednesday and Friday. In order for us to pay your tips into your account, they need to be payable. This takes 2 days from receipt of your tip.
How much does it cost?/General
We believe all workers should receive 100% of their tips 100% of the time, that's why our platform is completely free to use for collecting tips.<br><br> If you want to send a tip, you'll pay a small service charge on top of the amount you wish to tip. Our fees are as follows:<br>Tips of £1.00 - £0.25p charge <br>Tips of £1.01 or more - £0.25p plus 5% of the tip value.
Monday - Saturday: 8am - 6pm | Sunday: 10am - 4pm
Telephone number: 0330 056 2270
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