Sending Tips


How it Works

  • What is URocked?

  • Who can use URocked?

  • Why do you donate to charity?

  • How do I get my tips?

  • How much does it cost?

  • When do I receive my tips?

  • Do I need a different account for every job I have?

  • How do I sign up?

  • Do I have to download the app to use URocked?

  • What do I need to sign up?

  • Why do you need my bank account and sort code details?

  • Why do I need to do an ID check?

  • What do I need for the ID check?

  • Who does the ID check?

  • How does the ID check work?

  • Is there a credit check?

  • How do I get my QR code?

  • Can I download my QR code?

  • How do I use my QR code?

  • Why are my tips showing as pending?

  • When will my tips be paid into my bank account?

  • why do I have to wait at least 2 days to get my tips?

  • What is Team Tips?

  • How are team tip splits calculated?

  • When are tip splits processed?

  • Can I have both solo tips and team tips in my business?

  • How do I manage who's part of my team?

  • How do I split my team tips pot between my team?

  • How do the team tips get passed on to the individual team members?

  • How do I see what tips my team have received?

  • Can I be part of multiple teams?

  • How do I remove members from my team?

  • How much does team tips cost?

  • What is the minimum tip which can be shared?

  • How do I reset my password?

  • Do I need to download the app to send a tip?

  • What happens to my payment details?

  • Can I still send a tip if I'm not able to scan a QR code?

  • How will someone know if I’ve tipped them?

  • Why do I have to pay a fee to send a tip?

Direct Contact

Monday - Saturday: 8am - 6pm | Sunday: 10am - 4pm

Telephone number: 0330 056 2270

General enquiries:

[email protected]

Live chat:

Click here to speak to one of our representatives

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Have you seen?

How we are working with Charities and where we hope to help in the futureWe also have a wide FAQs page in case any of your questions have come up before.

The App

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